Underwriting Operations Manager


Role Summary

We are seeking an Underwriting Operations Manager role to join our specialist team. The candidate will be supporting our US MGA, RCRU.

This is an outstanding opportunity for an enthusiastic, keen and hard-working individual who wishes to develop their skills within an insurance environment. Rokstone is a growing business, the Company has grown quickly and has ambitious plans to further expand through a combination of both organic and acquisition of other companies, a place full of opportunities for the right individual.

The Aventum Group (AGL) is an independent, privately owned, debt-free global (re)insurance group that operates across both the underwriting and broking sectors. We currently employ around c350 staff and have 15 offices across 4 continents.  Through our wholesale (Consilium) and MGA (Rokstone) platforms, AGL offers clients a range of specialist solutions in all lines of Property and Casualty (re)insurance and is writing more than $1.5bn GWP.  

AGL’s 2026 vision is an insurance group with 5 complementary verticals spanning broking, underwriting and capital markets, controlling c.$5bn GWP.  To achieve this vision AGL has embarked upon a programme of organic growth, joint ventures, and M&A activity. 

Role Responsibilities

  • Work with Group Operations to implement process improvements, including system testing.

  • General policy administrative duties including entering data onto relevant spreadsheets and preparing and production of Insurance documents and contract endorsements

  • Perform day to day underwriting support tasks in respect to on boarding new carriers, data quality assurance, Renewal assistance.

  • Audit management – work with Underwriters to ensure adherence to underwriting guidelines and compliance policies.

  • Conduct root cause analysis to resolving operational issues.

  • Maintain an electronic and paper filing system

    Liaise with Broking partners and Carriers to support efficient working practices.

Role Requirements

  • At least 5 years insurance experience in an underwriting environment

  • Excellent problem-solving skills

  • Excellent communication and collaboration skills, with the ability to effectively interact with cross-functional teams and stakeholders.

  • Leadership experience, including managing operational teams

  • High computer literacy and intermediate use of Microsoft Word, Excel and Outlook


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