Rokstone bolsters digital underwriting team
The Insurance sector has a reputation for being behind the curve when it comes to embracing digital innovation.
At Rokstone we achieve success by refusing to follow the same old ways of working, and discovering better ways of helping our partners and ourselves to thrive.
That’s why we are at the forefront of embracing digital innovation, because this is the path to quicker and simpler trading, and overall more successful outcomes.
Any business can say this, but in the past few years we have taken the actions that prove we mean what we say.
We have created our own bespoke digital platforms to give our brokers a quick and easy route to quotes for less complex policies, most notably through our iSure business, partnering with various third-party tech firms to help us service our brokers and clients more efficiently.
Today we take another big step in our commitment to digital innovation by welcoming Gavin Dollings and Joanne Lambe to the Rokstone family in newly created roles designed to take our dedicated digital underwriting team to the next level.
Gavin joins us from Covéa Insurance, where he had been Commercial Underwriting Director for five and a half years, to become our Chief Digital Underwriting Manager. Before Covéa, he spent over a decade at Allianz Insurance.
While Jo becomes our Digital Product Development Manager, joining after nine years at Simply Business where she worked as an underwriter and latterly as its Technical MGA Manger. Prior to that she spent 10 years with Aviva as a Commercial Underwriter and four years as an underwriter with Ecclesiastical.
Gavin and Jo add significant expertise to our already talented digital team, and will help us to become a market leader in the digital distribution of insurance products.
In her role, Jo will be responsible for the digital transformation of our existing products and lead the development of new native digital products.
Gavin will head up the Digital Underwriting function globally, and help to set our digital underwriting strategy as we continue on our journey to being the best, most innovative MGA in the world.
Both roles will help to take us to a position where we can make our brokers’ lives easier, allowing them generate as many instant quotes for their clients as possible through our digital platform.
This in turn frees up our brokers’ time to focus on other aspects of their business, such as providing a greater service to clients.
Everybody wins when the industry embraces digital underwriting, and we will be at the front of the charge, dragging the rest of the market along behind us.
Product Development Manager
Joanne Lambe is a product development manager, responsible for the digital transformation of Rokstone’s existing products and leading the development of new digital products.
She joined the Group in February 2022, having previously spent nine years at Simply Business, where she worked as technical MGA manager. Her first underwriting job was as a package underwriter at Ecclesiastical, before moving to Aviva in 2001 where she worked on complex commercial risks.
Outside of work, Jo is a bit of a foodie, and loves cooking and eating out.
“I think this is an exciting time for Aventum with investment into digitalism transformation and I’m really looking forward to being part of this and seeing products come to life.”
Chief Digital Underwriting Officer
Gavin Dollings is the chief digital underwriting officer at Aventum Group, responsible for the management, performance and governance of the underwriting of the Group’s digitally traded classes of business within Rokstone.
He joined the Group in March 2022, having previously been Covea Insurance’s commercial underwriting director for five years. Before that he had also spent 10 years at Allianz heading up their casualty and construction lines, and as a management consultant for Accenture.
Outside of work, Gavin enjoys taking part in a number of sports, especially windsurfing and skiing when time and weather conditions allow. He also likes running, mountain biking, fitness classes, and travelling.
“I wanted to work for a dynamic, entrepreneurial and aspirational organisation shaking up the insurance market; somewhere that I can use my skills and experience to make a tangible difference. And I wanted to work with people that I trust and respect whose values are aligned to my own. Aventum Group squarely fitted all of these requirements!”